| PAYMENT POLICY
Payment is due at the time of purchase, all methods of payment must be received & cleared before shipment. Some states include sales tax which is calculated during checkout.
All Personalization fees are add-ons that are non-refundable.
All Shipping & handling fees are non-refundable once shipped.
| SHIPPING INFO
All orders (including trade orders) are shipped out within 4 Business days after payment has cleared. All shipping fees are non-refundable once shipped.
Please confirm your Shipping address is current and reliable for receiving packages.
| INTERNATIONAL BUYERS
We do ship worldwide but we regret that we cannot currently offer the Goldilocks Exchange to International buyers until we expand our business beyond borders. But, you can still buy gold investment jewelry for keeps.
| INTERNATIONAL SHIPPING
International shipping can take between 2-4 weeks. Shipping times vary depending on Customs delays, your local carrier and the weather.
Please note there may be an additional, separate Customs fee charged by your country.
| U.S. SHIPPING TIMES
U.S. shipping can take between 4 - 7 days. Shipping times can vary depending on your local carrier and the weather.
Tracking is included with every U.S. Shipment. You can access tracking through your shipment notification email.
| U.S. EXPRESS SHIPPING
If you want to upgrade to U.S. Express shipping, please choose Express Shipping upgrade during checkout.
All shipping fees are non-refundable once shipped.