Trading | Returns

{exclusively at |
currently for U.S. orders only}


Feel free to trade anything within our Goldilocks Exchange as many times as you wish, for up to 1 year from first order date.  Only pay for S&H ($10) and the price difference.

To trade your KARAT Goldilocks jewelry:

1. Shop within the Goldilocks Exchange and leave us a note during checkout that it is a "Trade Order" and we will ship out your new jewelry with a return label included.

2. Then reuse the original, eco-friendly packaging & return label to mail us your exchange (also from the Goldilocks exchange). Once we receive and verify the returned jewelry, we will reimburse you the difference. (1-2 weeks)

Enjoy them for weeks, months or until you discover the ones that look and feel "just right".

3. Please save the eco-friendly packaging for future trades.




We regret that we cannot offer the Goldilocks Exchange to International buyers until we expand our business beyond borders. We hope to offer it soon!

But of course, you can still buy KARAT gold jewelry for keeps.




Refunds are eligible if postmarked within 35 days of original purchase date, minus the S&H.

Please email for return address.

Personalized & Custom-made Jewelry are Final Sale. If they are returned your reimbursement will be based purely on the current weight value of the gold.

If you ordered from the Goldilocks Exchange and the 35 day period has passed, you can trade for something new.



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